Shipping policy
Shipping Policy
At coprotected.com, we are committed to delivering your orders promptly and efficiently. We aim to make your shopping experience as smooth as possible. Please take a moment to review our shipping policy for important information regarding order processing and delivery.
Processing and Shipping Times
We understand the excitement of receiving your order, and we strive to process it swiftly. Please allow 1 to 4 business days for order processing before it is dispatched to our shipping units. During peak shopping seasons and special sale events, processing times may vary. Rest assured, we'll keep you informed about the status of your order throughout the entire fulfillment process.
Shipping Destinations
Currently, we ship exclusively to the United Kingdom.
Shipping Times
We are committed to delivering your orders promptly. Please note the following specific timeframes for order processing and delivery:
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Order Processing: We strive to process your order within 1 to 4 business days from the date of purchase. During peak shopping seasons or special sale events, processing times may vary, but we will keep you informed about any delays.
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Shipping Time: Once your order is processed, our standard shipping/transit times apply. On average, it takes 5 to 10 business days for your order to be delivered to your doorstep. Please keep in mind that we do not deliver to military areas.
Standard Delivery Charges:
Orders over £30 (including vat) Free of Charge (GB Mainland Only).
Orders under £30 will be subject to a £4.95 (including vat) charge (GB Mainland Only).
Special Occasions and Events
Should you require your purchase by a specific date for a special occasion or event, please get in touch with us. Our team will assist you in choosing the appropriate shipping method and checking the availability of products for immediate dispatch.
Shipping Carriers
We utilize reputable shipping carriers to ensure the safe and timely delivery of your orders. Our shipping partners include Yanwen, UPS, and USPS for domestic deliveries, with FedEx handling international shipments when needed.
Tax Inclusivity
The price of our products and the associated shipping fee already includes taxes, so you won't encounter any hidden charges during checkout.
Shipping to Multiple Addresses
Please note that we currently do not offer the option to ship to multiple addresses in a single order.
Order Tracking
For your convenience, we provide tracking numbers for every order we dispatch. If you encounter any issues with tracking or delivery, please refer to the following steps:
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If your tracking number indicates that your order has been delivered but you cannot locate your package, contact your local post office or carrier center with your tracking number for assistance in locating your delivery.
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You can track your orders through our dedicated order tracking page at: https://coprotected.com/pages/order-tracking
Contact Us
If you have more questions or need further assistance, please visit our Contact page or check out our FAQ page for quick answers to common queries. We're here to help!
Email: support@coprotected.com
Phone: +44 7458 114 145
Monday to Friday: 9:00 AM to 5:00 PM (GMT).